Business

Dyna.Ai and PalmPay Partner to Revolutionize Nigeria’s Financial Sector with Artificial Intelligence

In a significant step toward reshaping Nigeria’s financial services industry, Dyna.Ai and PalmPay have announced a strategic partnership designed to accelerate innovation through the integration of cutting-edge artificial intelligence solutions. The collaboration aims to boost efficiency, enhance security, and deliver next-generation digital experiences to millions of Nigerian users.

The two companies unveiled the partnership during an exclusive launch event hosted by Dyna.Ai at the Four Points by Sheraton Hotel in Lagos. The high-profile gathering drew several prominent figures in Nigeria’s digital and fintech ecosystem, including Mr. Tokoni Peter Igoin, Special Assistant to the President on ICT Development and Digital Innovation, and Dr. Jameelah Ayedun, Vice President of the Fintech Association of Nigeria.

A Transformative Alliance

The announcement marks a pivotal moment for both organizations as they look to combine their respective strengths—PalmPay’s deep market penetration and user base with Dyna.Ai’s advanced AI infrastructure.

Tomas Skoumal, Chairman and Co-Founder of Dyna.Ai, highlighted the importance of collaboration in driving digital transformation within Nigeria’s financial services sector. “We are excited to join hands with major local players like PalmPay in a transformative time like this,” Skoumal said. “Transforming the Nigerian finance industry is never a one-party job. It requires collective effort from ecosystem players and support from the local government, all working towards a shared vision to effectively bridge the gap between market demands and the pace of digitalization.”

Echoing this sentiment, PalmPay Nigeria’s Managing Director, Chika Nwosu, emphasized the strategic impact of the partnership. “Our partnership with Dyna.Ai marks an exciting step in our mission to deliver exceptional financial solutions in Nigeria. By leveraging their remarkable artificial intelligence-powered infrastructure, we’re reinforcing the reliability and safety of our services, allowing us to better serve our customers and set a new standard in digital finance.”

Empowering Growth Through AI

Although the collaboration formally launched earlier in 2025, it has already begun to yield positive outcomes by embedding Dyna.Ai’s AI tools into PalmPay’s operational framework. These AI systems help streamline backend processes, improve customer service, and boost overall operational efficiency.

Dyna.Ai’s solutions include advanced machine learning models, intelligent algorithms, AI-human interaction technologies, and big data analytics. These capabilities are expected to play a critical role in optimizing user experiences, enhancing risk management, automating customer interactions, and ultimately scaling financial accessibility across Nigeria.

Looking ahead, both companies plan to explore the application of these AI tools in other African markets where digital financial inclusion remains a pressing challenge.

Expanding AI’s Footprint Across Emerging Markets

The Lagos partnership launch, branded as “Nigeria Dyna Day,” represents Dyna.Ai’s first major activation event on the African continent. Headquartered in Singapore, the company has rapidly expanded since its official launch in May 2024, establishing a strong presence in Southeast Asia, Latin America, the Middle East, and now Africa.

This momentum is underpinned by Dyna.Ai’s mission to redefine the way organizations—particularly in finance—leverage artificial intelligence to drive business growth, operational resilience, and customer satisfaction. The company’s AI-as-a-Service model enables seamless integration with financial platforms, offering scalability and adaptability across different markets.

PalmPay’s Digital Finance Footprint

PalmPay, a rapidly growing digital financial services platform, has emerged as a major player in Africa’s fintech space. With a customer base of over 35 million users and a network of 1.1 million agents and merchants, the platform is driving financial inclusion by providing easy-to-use services for money transfers, bill payments, savings, credit, and insurance.

In addition to serving individuals, PalmPay supports a wide range of businesses, from micro and small enterprises to multinational corporations. Its merchant solutions and open APIs facilitate seamless digital transactions, helping companies integrate payment systems and grow in the increasingly cashless economy.

The partnership with Dyna.Ai will significantly strengthen PalmPay’s capabilities, particularly in areas like fraud detection, personalized customer engagement, and real-time financial insights—all powered by artificial intelligence.

Government and Industry Support

The involvement of key government officials and fintech leaders in the launch ceremony reflects growing public and private sector interest in digital transformation. As the Nigerian government continues to champion ICT development and digital innovation, partnerships like this one are crucial to building resilient, technology-driven financial ecosystems that serve a wide range of citizens and enterprises.

Dr. Jameelah Ayedun, Vice President of the Fintech Association of Nigeria, praised the partnership for its potential to catalyze systemic change. She underscored the importance of collaboration between startups, established fintechs, and AI solution providers in unlocking the true potential of Nigeria’s digital economy.

Looking Forward: Expanding Across Africa

Both Dyna.Ai and PalmPay have ambitious plans for the future. With the Nigerian pilot underway, they aim to replicate the AI-powered transformation in other African markets that share similar challenges around financial inclusion, infrastructure limitations, and fragmented banking services.

Their shared vision includes deploying AI tools to streamline financial access, reduce operational costs, increase user trust, and improve service delivery in high-growth regions.

As Dyna.Ai continues to deepen its presence across Africa, the company is also exploring opportunities to expand into sectors beyond finance—such as healthcare, logistics, and education—where artificial intelligence can unlock new efficiencies and experiences.

About Dyna.Ai

Dyna.Ai is a fast-growing AI-as-a-Service company based in Singapore, committed to revolutionizing industries through intelligent, scalable AI solutions. The company offers a comprehensive suite of tools tailored for marketing, risk management, customer engagement, and enterprise productivity. By combining deep AI expertise with real-time analytics, Dyna.Ai helps clients stay ahead in a fast-changing digital world.

About PalmPay

PalmPay is one of Africa’s leading digital banks and fintech platforms, focused on simplifying and democratizing financial services. With an expansive ecosystem of mobile money agents, intuitive digital tools, and customer-focused services, PalmPay enables individuals and businesses to thrive in the digital economy. Its mission is to make financial services accessible, affordable, and rewarding for all.

Media Contact

Dyna.Ai:
olamide@indigo-ng.com
trixy.aw@dyna.ai