TeKnowledge, a global leader in AI-driven technology services, marked its seventh year of operations in Nigeria with a significant announcement: the launch of its AI-First Expert Technology Services. This milestone was celebrated during the TeKnowledge Nigeria CxO Summit 2025, held at the Oriental Hotel in Lagos, bringing together leaders from both public and private sectors to discuss the future of technology-driven growth in the region.
Nigeria: The Heart of TeKnowledge’s Global Operations
Nigeria stands as TeKnowledge’s largest global hub, delivering services to over 90 countries and employing more than 2,000 local experts. The company’s deep-rooted presence in Nigeria underscores its commitment to fostering sustainable digital ecosystems across Africa. Collaborations with key stakeholders have been pivotal in building these ecosystems, ensuring that technological advancements are inclusive and far-reaching.
Empowering Through AI and Skilling Initiatives
In partnership with Microsoft, TeKnowledge has trained thousands in AI skills, including over 7,000 Nigerians and more than 1,000 women through targeted ICT programs. These initiatives not only enhance individual capabilities but also contribute to the broader goal of national transformation through technology. By equipping individuals with the necessary skills, TeKnowledge is laying the foundation for a robust digital economy in Nigeria and beyond.
Strengthening Cybersecurity Infrastructure
Cybersecurity remains a cornerstone of TeKnowledge’s transformation model. With its Security Operations Center hosted in Nigeria, the company offers award-winning cybersecurity expertise, providing proactive defense and scalable security solutions across Africa. Their AI-driven security systems are designed to detect risks, predict attacks, and respond in real-time, ensuring that clients can focus on their core operations with confidence.
A Unified Approach to Technology Services
The newly launched AI-First Expert Technology Services represent a unified service model that integrates strategy, delivery, and continuous improvement. This approach is strategically rooted in AI, aiming to deliver a continuum of innovation that addresses the complexities of modern enterprises. By consolidating various services, TeKnowledge ensures that clients receive comprehensive solutions tailored to their specific needs.
Leadership Perspectives on the Milestone
Olugbolahan Olusanya, Africa Territory Director at TeKnowledge, emphasized the significance of this development, stating, “This is an exciting milestone—one that reflects how far TeKnowledge has come and the future we’re building together with our ecosystem.” He highlighted that the new brand and service model are grounded in core values: people, trust, and progress.
Nidal Abou-Ltaif, Chief Revenue and Transformation Officer at TeKnowledge, reflected on Nigeria’s legacy of transformation, noting, “From the ancient trade networks of Kano to the fintech revolution and Nollywood’s global rise, progress here has always been driven by purpose.” He acknowledged the proactive steps Nigerian business leaders are taking in adopting AI with urgency and vision.
Addressing Challenges in AI Adoption
Despite the advancements, challenges such as fragmented systems, limited AI-specific talent, and evolving regulatory frameworks persist. TeKnowledge’s AI-First approach aims to help clients transition from ambition to action by scaling solutions that are ethical, locally relevant, and sustainable. By focusing on these areas, the company seeks to ensure that AI-driven progress is inclusive and strategic.
A Vision for the Future
With a workforce of over 6,000 experts across 19 global hubs, TeKnowledge blends global scale with local expertise. Its strong ecosystem of partners, including Microsoft and Genesys, enables the delivery of AI-first solutions for enterprise productivity and customer experience. By leveraging cloud and modern workplace technologies, TeKnowledge is poised to drive meaningful impact in AI, customer experience, and cybersecurity across Africa and beyond.
Conclusion
TeKnowledge’s launch of AI-First Expert Technology Services in Nigeria marks a significant step in the country’s digital transformation journey. By focusing on innovation, talent development, and cybersecurity, the company is not only reinforcing its commitment to Nigeria but also setting a precedent for technology-driven growth across Africa.
