Salesforce Restructures Workforce Amid AI Expansion Salesforce (CRM.N) is laying off more than 1,000 employees while simultaneously hiring workers to support its artificial intelligence (AI) initiatives, according to Bloomberg News. The move is part of the company’s strategic shift toward AI-driven solutions.
Displaced employees will have the opportunity to apply for other roles within the company, Bloomberg reported, citing an unnamed source. However, it remains unclear which divisions will be most affected by the job cuts.
Salesforce has not yet issued an official response to requests for comment from FRONTPAGE.
Company Workforce and AI Investments As of January 31, 2024, Salesforce employed 72,682 workers, according to its latest annual report. The company has been actively investing in AI-driven products, with CEO Marc Benioff revealing in December 2023 that Salesforce had secured over 1,000 paid deals for “Agentforce,” its AI-powered virtual representative platform.
This recent round of layoffs follows previous workforce reductions. In January 2024, The Wall Street Journal reported that Salesforce had laid off approximately 700 employees. Later, in July 2024, Bloomberg News stated that another 300 jobs were cut.
Navigating Workforce Changes and AI Integration The restructuring reflects Salesforce’s broader focus on AI-driven solutions and its efforts to align its workforce with its evolving product offerings. The company’s investment in AI highlights a growing trend in the tech industry, where businesses are shifting resources from traditional roles to emerging technologies.
Despite the layoffs, Salesforce’s continued hiring for AI-related positions signals its commitment to staying competitive in the evolving software and cloud computing landscape. More details on the restructuring and its impact on employees are expected in the coming weeks as the company navigates these transitions.