In today’s digital age, assisting family members with technology can be challenging, especially when they are miles away. Apple’s iOS 18 introduces a valuable feature that allows users to remotely view and control another person’s iPhone or iPad screen via FaceTime, making it easier to provide support to loved ones.

Prerequisites for Using FaceTime Remote Control

Before you begin, ensure the following:

• Compatible Devices: Both parties must have devices running iOS 18 or later for iPhones, or iPadOS 18 or later for iPads.
• Contact Information: You should be listed in each other’s Contacts to initiate screen sharing and remote control.

Steps to Remotely View and Control an iPhone or iPad Screen

1. Initiate a FaceTime Call:
   • Start a FaceTime video or audio call with the person you wish to assist.
2. Access the SharePlay Feature:
   • Once the call is connected, tap the Share button (typically represented by an icon with a person and a screen).
3. Request Screen Sharing:
   • In the menu that appears, select “Ask to Share Screen.”
4. Grant Screen Sharing Permission:
   • The recipient will receive a prompt to share their screen. They should tap the Share button on their device to begin sharing.
5. Provide Visual Guidance:
   • As the recipient’s screen becomes visible to you, you can guide them by drawing or pointing to specific areas.
   • For instance, to direct them to the Settings app, you can draw an arrow pointing to its icon.
   • These annotations will appear briefly on their screen to avoid clutter.
6. Request Remote Control (If Necessary):
   • If the issue requires direct intervention, tap the Control button located in the bottom-right corner of your screen.
   • The recipient will receive a prompt asking if they wish to allow remote control. They should tap Allow to grant permission.
7. Assist by Controlling Their Device:
   • Once permission is granted, you can navigate their device, open apps, and even type using their virtual keyboard.
   • It’s important to note that the recipient retains control and can override your actions if needed.
8. Ending Remote Control and Screen Sharing:
   • To relinquish control, tap the Control button again on your screen.
   • The recipient can also end the session at any time by tapping the Stop button on their device.
   • To completely stop screen sharing, the recipient should tap the Share button once more.

Considerations and Tips

• Device Compatibility: Ensure both devices are updated to the latest software versions to utilize this feature effectively.
• Security: Only share your screen or grant remote control to trusted individuals. Always verify the identity of the person requesting access.
• Limitations: Some functionalities may be restricted during remote control sessions to protect user privacy and security.

By leveraging iOS 18’s FaceTime Remote Control feature, you can provide real-time assistance to family members and friends, bridging the gap created by physical distances and enhancing their user experience.